About Us

JENSEN ELLEN is a small bag label based in Sioux Falls, South Dakota. We make six pieces — three totes, three crossbody bags — in canvas, linen and leather, and we keep making them until the shape is right.

What we make

Two families of product: totes that carry a laptop, a lunch and a change of clothes, and crossbody bags for the days you travel light. Each style comes in three colours, and every product page lists its exact dimensions, strap drop and lining.

How we choose materials

18 oz cotton canvas that softens instead of sagging, washed European linen, and full-grain vegetable-tanned leather from a tannery in Portugal. Solid brass hardware, cotton twill linings, and zips that are replaced, not hidden behind a flap. If a material cracks, pills or wears through in a year of daily use, it does not go into the range.

Where we ship from

Orders leave our own shelf in Sioux Falls, South Dakota, usually within one to two business days. We ship within the United States only, with free standard shipping over $100 in the contiguous states. Details are in our Shipping Policy.

Our commitments

  • Honest dimensions. Width, height, depth and strap drop in inches on every product page.
  • No hidden costs. Shipping is shown before checkout, and sales tax is calculated by delivery address.
  • Easy returns. 30 days, unused and with the dust bag, free return label in the US. See our Refund & Return Policy.
  • Repairs. Straps, zips and linings repaired for the cost of postage.
  • Real people. Email or call — the details are below.

Company details

JENSEN ELLEN
1226 N Dakota Ave, Sioux Falls, SD 57104, USA
Phone: +1 (941) 850-3658
Email: admin@jensenellen.shop

More details: Company Information.